10 Tools to help navigate the complexities of gathering Youth Insights in South Africa and Africa

Understanding youth culture in South Africa, and across the African continent is a challenging endeavor. The diverse ethnic, and cultural landscape of the region adds an extra layer of complexity to this task. The fluid and often bricolage identities prevalent among young people, combined with the inherently subversive nature of their cultures, further contribute to the difficulty. However, it is crucial for brands not to overlook this market. Considering the vast potential market value of approximately R300 billion in South Africa alone, extending across the entire African continent, it becomes evident that engaging with youth culture is an opportunity that cannot be ignored.

"Additionally, youth will have the most influence on the political climate in South Africa (and throughout Africa). One could argue that youth participation, and political decisions will influence South Africa's destiny after the 2024 elections."

This blog explores the particular difficulties organisations encounter when trying to learn more about young people in South Africa, and other parts of the continent. Organisational insight specialists can better understand African youth culture, and create strategies that work with this changing demographic by acknowledging, and addressing these problems.

Comprehending African youth, and their diverse cultures and subcultures is of utmost importance, particularly in a dynamic continent like Africa where the youth represent a significant majority of the population. Consequently, brand and political strategists, development planners, and other experts have a keen interest in understanding African youth. However, many of these stakeholders often struggle to grasp the intricacies of this vibrant demographic.

Although it is impossible to exhaustively delve into the difficulties outlined above, the following provides a summary:

The subversiveness of youth culture -You'll get "finessed"!  

Youth culture has long been acknowledged for its subversive qualities, pushing boundaries, and contesting social conventions. A "different language" is frequently spoken by young people. Youth utilise a variety of slang and patois in South Africa, and around the continent. These range from basic tsotsitaal variants to extremely specialised "siPitori," which is spoken in Pretoria, and is increasingly being exported to the rest of the world through amapiano culture, to sheng, which is spoken in nations like Kenya. A sense of community is fostered, new identities are expressed, old linguistic standards are subverted, and outsiders are excluded through the use of these distinct local lingos.

Music is among the clearest instances of the disruptive potential of adolescent culture. Youth-driven musical movements have frequently been at the vanguard of questioning social norms, and igniting cultural revolutions, from punk rock to gqom, hip-hop to kwaito.

Youth culture's subversive tendency basically results from its capacity to question authority, challenge the status quo, and upset social conventions. Young people spur cultural, social, and political change by embracing subversion because it allows them to contribute new ideas, question injustice, and drive change. Youth culture is nevertheless opaque, especially to conventional market research methodologies, due to this rebellious inclination. As a result, many focus groups with young people are simply participants "finessing" participation fees.

Quickly Altering Trends

Studying youth culture is like chasing the proverbial elusive butterfly. Africa's youth cultures are known for being dynamic, and rapidly evolving. Fast-changing trends make it difficult to get reliable, and current information using conventional research techniques. The enormous diversity of African adolescents makes this problem even more difficult because trends might differ throughout areas, and subcultures. Insight experts must adopt agile research approaches, and real-time data analysis to address this difficulty. Researchers can get a feel for African youth culture, and spot new trends as they emerge by utilising digital platforms, and social media listening techniques.

African Youth: Diverse, Fragmented, and Evolving Identities

Africa, a continent brimming with diverse cultural traditions, languages, and subcultures, is also home to a vibrant generation of youth who possess fluid identities, mirroring their global counterparts. While adolescent identities vary greatly across the continent, most young people blend local elements of both traditional, and current Western culture. The youth must strike a delicate balance between traditional cultural norms, and the influences of contemporary Western culture, which in many ways is where the fluid identities come from.

Depending on elements like historical backdrop (including colonial history), degree of exposure to Western influences, religion, and the strength of traditional cultural values, youth's blending of traditional, and current Western culture may differ among regions and nations.

"While some areas may have seamless blending of traditional, and Western influences, other areas exhibit tensions between these cultural components."

It is crucial to understand that they actively reshape, and interpret these influences in ways consistent with their own cultural identities and values, which causes the formation of distinctive, and hybrid expressions of youth culture in various regions of the world.

In order to obtain a thorough grasp of the overall youth population, insights experts must negotiate these complicated identities, and tremendous diversity when acquiring adolescent insights. It necessitates taking into account a variety of elements, including socio-economic disparities, urban-rural divides, and ethnic backgrounds.

Technologically Astute Individuals and Behaviour

Urban African youth, in particular, are digital natives who have grown up with technology, and are very skilled at using digital platforms and devices, although this assumption is questioned by some. It's possible that conventional market research techniques fall short in capturing consumers' preferences, and behaviour online. To reach and interact with this tech savvy population, researchers must use cutting-edge methodologies. Online surveys, smartphone applications, and social media listening tools can all be used to provide important insights into the digital behaviours, social media usage, and online preferences of African youth. In order to collect useful data, researchers must connect with African youth on their chosen platforms, and make use of digital touchpoints.

The Difference between Self-Reported Behaviour vs. Actual Behaviour  

 "Hhay suk'uyaklaimar, hayi uyaklaimar..." Chiskop

The pounding synth, and bass lines of Chiskop's kwaito smash hit, "Klaimar" perfectly encapsulates the propensity to overstate one's professed consumption of brands (vs. actual consumption). In the song, Mandoza, the group's leader, vehemently criticises individuals who falsely claim ownership of things (brands) they do not possess. This was a fantastic look into young culture.

"Youth may not always accurately self-report their behaviours, preferences, or opinions, just like any other population. Differences between self-reported, and actual behaviour can be brought about by cultural variables, subversive tendencies, social desirability bias, and a lack of self-awareness."

To provide numerous perspectives from which to view youth, researchers must use mixed-method approaches that combine self-reporting techniques with observational studies, behavioural tracking, and other validation procedures. Researchers may be able to comprehend the preferences, motivations, and actions of African youth thanks to the triangulation of data.

Resistance to Traditional Research Participation

Youth in Africa may show resistance or scepticism towards conventional market research techniques. They might consider them to be bothersome, tedious, or unimportant to their everyday activities. To address this difficulty, researchers should use innovative, and compelling strategies to promote participation. African youth may be more willing to participate if you use gamification, interactive surveys, storytelling, dyads, and incentive approaches to get their attention. It's crucial to establish trust, and promote inclusivity if we want to make sure that African adolescents feel heard, and respected.

Influence of Social Dynamics and Peer Pressure

Peer pressure, and social dynamics play a big part in moulding African youth culture, just like they do for their counterparts worldwide. Their close acquaintances, immediate social circles, and the influences they follow all have an impact on their tastes, and habits.This phenomenon becomes evident as influencers pose increasingly disruptive, and existential challenges to companies, despite serving as valuable partners for businesses seeking to connect with the teenage market. For further insights on this topic, refer to our blog that delves into the concept of Direct-to-Consumer engagement. Some studies have shown that collectivist cultures, such as those commonly found in Africa, are more prone to peer pressure than those in more individualistic cultures.

How might organisations best obtain insights about young people?

The aforementioned points demonstrate how challenging it is to acquire youth insight. Further investigation is warranted to delve deeper into this matter, despite the brief exploration of possible solutions in the preceding relevant sections.

Innovative methods are necessary if you want to engage with the younger generation, and understand them in a meaningful way. The following are some sensible approaches to gathering youth insight:

1.     Ethnographic Investigation

To gain a deep understanding of youth subcultural dynamics, preferences, and conduct, organisations must fully immerse their insight gatherers in the world of their target market. Consistency is key due to the rapid evolution of youth culture. By consistently immersing insight gatherers, organisations can stay attuned to the ever-changing landscape, enabling them to comprehend and connect with the nuances of youth culture, and make informed decisions to effectively engage with this demographic.

 2.     Online listening methods

As was previously mentioned, the majority of young people in Africa are digital natives, making the internet, and social media their favourite environments. Organisations must make use of cutting-edge tools, and methods to monitor online discussions, trends, and sentiment on youth culture, and to provide real-time insights. Because they are so passionate about openness, young people are prone to developing a dislike for any company that does not take proper precautions to protect their privacy, and obtain their agreement before acquiring such information. The majority of young people are aware that their online behaviour is being followed, but they would rather the surveillance results in some form of advantage for them.

 3.     Interactive Workshops

To tap into their inherent creativity, it is highly recommended to actively engage youth in interactive workshops. By doing so, they are provided with a platform to express their beliefs, ideals, and aspirations, while also gaining valuable insights within a collaborative group setting. This approach enables meaningful communication, and fosters a deeper understanding of their perspectives.

A group of youth in a room in discussions sitting or standing around table. With the front table having a young african male and a young lad with brunette curly hair with an open laptop acing her.
Youth interactive workshops

 4.     Partnerships with Young Influencers

Collaborating with influential young individuals such as singers, artists, and social media influencers can provide invaluable insights into their subcultures, allowing for a better understanding of their perspectives. By leveraging their platforms for research purposes, you can tap into a wealth of knowledge, and gain deeper insights into the youth market. However, it is important to note that these very influencers, as mentioned earlier, also pose a significant threat, especially for businesses in the Fast-Moving Consumer Goods (FMCG) industry.

 5.     Sessions for Co-Creation

To gain a comprehensive understanding of the viewpoints, and aspirations of young people, fostering collaborative creative sessions between scholars, and adolescents is highly beneficial. By encouraging them to work together in generating ideas, developing products, or finding solutions, a dynamic environment is created where diverse perspectives converge, and innovative thinking flourishes. This approach not only empowers young individuals to actively contribute, but also provides a platform for meaningful dialogue and co-creation, ultimately leading to more relevant, and impactful outcomes.

 6.     Apps for mobile research

Harnessing the power of technology, specifically mobile applications, to gather real-time data, and enable young people to effortlessly express their experiences, preferences, and opinions in a relaxed environment. By leveraging technology, the process of acquiring insights gains the essential agility required to keep pace with the ever-evolving landscape of youth culture. This seamless integration of technology not only facilitates efficient data collection, but also provides a platform for authentic and immediate engagement, ensuring that the obtained insights remain current, and relevant.

 7.     Multimedia and Visual Storytelling

The art of storytelling has deep roots in human history, resonating within our collective psyche. Empowering young people to share their experiences, and viewpoints through visual media, such as photography, videography, and digital storytelling, can be immensely advantageous for organisations. By embracing these mediums, organisations gain access to profound and authentic insights that transcend traditional methods of understanding. Visual storytelling provides a powerful avenue for young individuals to express themselves creatively, offering a unique window into their world, and fostering a deeper connection with their perspectives.

8.     Analysis of Text and Data

Recognising that a significant portion of young people dedicate their time to online activities, businesses can leverage advanced data mining techniques, and text analysis to extract valuable insights from vast datasets, including social media posts, online forums, and youth culture-related blogs. By employing tools such as word clouds, and other text analysis methods, compelling snapshots of youth culture can be created, offering a visually engaging, and informative depiction of their interests, trends, and sentiments. This data-driven approach enables businesses to stay attuned to the ever-evolving landscape of youth culture, making informed decisions and tailoring their strategies to effectively engage with this dynamic demographic.

9.     Augmented and virtual realities

Embrace the power of cutting-edge innovations, such as virtual reality (VR), and augmented reality (AR) to create immersive experiences that grant researchers a profound understanding of the behaviours, and preferences of young people. By utilising VR and AR technologies, researchers can delve into simulated environments, offering a unique opportunity to observe, and analyse the intricacies of youth interactions and engagements. These immersive experiences provide a deeper level of insight, allowing researchers to gain first-hand knowledge and empathy, ultimately leading to a more comprehensive understanding of young people's attitudes and choices.

A young African male wearing VR glasses being helped by a  young lady wearing blue jeans and with a blonde ponytail
Youth exploring Virtual Reality (VR) glasses

 10.     Identifying trends and futurism

In order to help organisations maintain a competitive edge, the fusion of trend spotting methodologies with foresight tools becomes imperative. By combining these approaches, researchers can effectively detect emerging trends, and forecast the ever-evolving shifts within youth culture. Leveraging these cutting-edge insight-gathering techniques enables a deeper understanding of the nuanced, and subversive nature of youth culture. The invaluable information discovered through these methods directly influences strategic decision-making, drives product development, and facilitates successful engagement with this dynamic demographic.

 In conclusion, there are many difficulties in gathering youth perspectives in South Africa, and throughout Africa. The influence of peer pressure and social dynamics, as well as the fragmented, and diverse audiences, the tech-savvy behaviour of digital natives, the unwillingness of youth to participate in traditional research, and the self-reported and actual behaviour discrepancy are some of these challenges.

In navigating these challenges, researchers must employ a diverse range of both conventional and cutting-edge techniques. This includes harnessing the power of digital platforms, actively listening on social media, conducting ethnographic investigations, and engaging with influential figures in youth culture. By integrating these multifaceted approaches, researchers can glean crucial insights that enable them to meaningfully engage with, and effectively cater to African youth. By staying attuned to the ever-changing landscape of youth culture and adapting their approaches accordingly, researchers can ensure their efforts remain relevant and impactful in serving the needs of African children and adolescents.

We, at 2N16E have tools and resources that make it easier to understand African youth culture. To enable trend tracking for African Youth Culture at scale, we are also creating a comprehensive tracking tool, De_Code.

Get in touch with us to learn more about our Youth Insights tools or be the first to receive De_code.

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